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The towns the fibre build forgot

Southport. Photo: Small-town hero, Public domain, via Wikimedia Commons

The British fibre rollout is, by the numbers, nearly done in most places: a typical English or Welsh town has gigabit-capable broadband available to 94.9% of its homes.

Then there is Southport, where 48.2% of 44,959 homes cannot order a gigabit connection at any price.

This piece is about the towns at the bottom of that distribution, because when the median sits in the mid-nineties the story stops being who leads and becomes who got left.

Lowest gigabit availability, towns of 20,000+

#TownGigabitSuperfastHomes
1Southport51.8%99.1%44,959
2Rayleigh58.0%99.5%14,339
3Newquay59.0%93.8%12,507
4Hailsham67.0%99.1%10,384
5Thetford69.6%99.6%10,715
6Camborne72.3%94.4%9,327
7Rustington74.5%99.1%17,153
8Berkhamsted74.7%99.1%9,372

The data says where; it cannot say why, and we will not guess on a per-town basis. What the pattern shows is that the laggards are rarely remote: Southport is a large seaside town twenty minutes from Liverpool, Rayleigh is Essex commuter belt. Build order is a commercial decision made street by street, and these towns are simply late in somebody's queue. Whether they stay late is the number to watch when Ofcom's next release lands.

The town that finished first

Kingston upon Hull reads 100%, and it is the least surprising perfect score in the dataset. Hull's phone network was never Openreach: the city council built its own in 1902 and its successor, KCOM, finished a citywide full-fibre rollout in 2019, years before the national build got serious. For most of a century Hull's cream-coloured phone boxes were a curiosity. For the last few years its residents have had the best-connected ordinary streets in Britain.

Hull is also the useful control: it shows what done looks like, which makes the gap between Southport's 51.8% and done a measurable thing rather than a complaint.

The homes below the floor

Gigabit is the ceiling. The floor is 10 Mbit/s, roughly the level of the universal service obligation, and across our measured towns 31,685 homes were below it at the July 2025 network snapshot. That number lives on each town's page rather than in this article's tone: for most towns it is a rounding error, and for a few it is a street-by-street problem the averages hide.

One refusal, carried over from the broadband league table: no average speed column, here or anywhere on this site. Ofcom's speed file reports averages per speed band without saying how many lines sit in each band, so no honest town-level speed figure can be built from it. Availability aggregates cleanly; speed would be an invention wearing a decimal point.

Source: Ofcom Connected Nations premises-level coverage (residential premises, network state July 2025), summed from census output areas to ONS built-up areas. Availability throughout: what the network can deliver, never take-up. Every town of 10,000+ residents carries its own figures on its page; the full league table has both ends.

Common questions

Which town has the worst broadband in England?
Among towns of 20,000+ people, Southport: gigabit-capable broadband is available to 51.8% of its 44,959 homes, against a typical town's 94.9%. That is availability, the network's reach rather than what households buy, and it measures where the fibre build has not yet arrived.
Which town has the best broadband?
Kingston upon Hull, at effectively 100%. Hull's network was built by KCOM rather than Openreach, and its full-fibre rollout finished citywide in 2019, years ahead of everywhere else. The oddity of one company's local monopoly became, for once, an advantage.
What does gigabit-capable mean?
That the network passing a home could deliver 1,000 Mbit/s downstream if that service were ordered, whether over full fibre or upgraded cable. It says nothing about the package anyone pays for: a street can be entirely gigabit-capable while every household on it buys 35 Mbit/s.
How many homes still cannot get a decent connection?
Across the towns we measure, 31,685 homes could not get a 10 Mbit/s download at the July 2025 data cut, the level near the government's universal service definition. Each town's page shows its own count rather than hiding it in a national average.

Keep reading

Broadband by town
The table this article draws on
Where cheap and quiet actually is
25 August 2026
The retirement coast, measured
25 August 2026